I definitely agree, but those are hard to approach for newcomers. GNU shouldn't just be usable by those willing to put in extensive time, it should be easy to grok for newcomers as well (how else would we spread free software?). There is of course an amount of learning that might be required, as with any system, but we should balance that with the power of the software. systems like GNOME balance it by making the software near useless in exchange for the ability to be used without needing to learn or challenge anything, adopting user interface patterns designed to restrict the user as it's easier for people to instantly know how to do something. That's like trying to make a house easier to live in by locking the doors and putting up barred windows to accommodate those previously living in prison