> have lost quite a bit of reputation

in the tech world, maybe. All my 'normie' friends are using ChatGPT though and have no concept of their reputation, nor intention of switching. Most people I know are hardly even aware of alternatives, even of Gemini, though everyone has a Google account.

I personally also use ChatGPT and have zero reason not to, currently. I might switch if they royally mess up, but everything they've messed up has been fixed within a day.

But would they pay for it? That's the difference.