No need to look for malicious intentions, this is just a feature that costs money so it's very low (or zero) priority for profit driven organisations.

I wonder if finding people responsible and spamming then with their own service emails would make the team care enough to fix this. But of course that's mostly dubious, probably illegal, and shouldn't be a responsibility of some vigilante hacker

> No need to look for malicious intentions, this is just a feature that costs money so it's very low (or zero) priority for profit driven organisations.

Malicious in-attention then, by the profit driven org? :)

If bartenders are legally (including criminally!) liable in some jurisdictions for their customers, then certainly a chain of legal liability can exist in other industries.

What is the word for harming other people in order to make more money for yourself, if not "malicious"?

With AI these days it’d cost almost zero money. /s