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noosphr 6 hours ago

You are being subsidised to the tune of 50 to 99.9 cents on the dollar compared to the API.

What the hell do you expect? To get paid for using other people's tools on Google's servers?

sowbug 5 hours ago | parent [-]

Businesses do not have an entitlement to profit. Suspending customers for using a fairly expensive subscription plan -- especially forfeiting an annual prepayment for a day or two of coloring outside the lines -- sure does make Google appear entitled to profit without ever risking its own pricing model.

sigmar 4 hours ago | parent | next [-]

> Suspending customers for using a fairly expensive subscription plan -- especially forfeiting an annual prepayment for a day or two of coloring outside the lines

they're being suspended for using a private api outside of the app for which the api was intended. If you make a clone of the hbo app, so that you can watch hbo shows without ads by logging in with your discounted ads-included membership, your account will also be suspended.

sowbug 4 hours ago | parent [-]

The facts are straightforward, even without analogies. But since we're using them...

You are at the grocery store, checking out. The total comes to $250. You pay, but then remember you had a coupon. You present it to the cashier, who calls the manager over. The manager informed you that you've attempted to use an expired coupon, which is a violation of Paragraph 53 subsection d of their Terms of Service. They keep your groceries and your $250, and they ban you from the store.

Google is acting here like it was entitled to a profitable transaction, and is even entitled to punish anyone who tries to make it a losing transaction. But they're not the police. No crime was committed.

Regular businesses win some and lose some. A store buys widgets for $10 and hopes to sell them for $20, but sometimes they miscalculate and have to unload them for $5. Overall they hope their winners exceed their losers. That's business.

sigmar 4 hours ago | parent [-]

my point wasn't an analogy. the facts are that it is a private api being used with a subscription service. neither hbo nor google are required to do business with people that abuse the api.

sowbug 3 hours ago | parent [-]

We are in violent agreement about that point. Where we seem to disagree is that I don't think they're entitled to also keep the customer's annual subscription payment when they've decided they want out of the contract.

renewiltord 34 minutes ago | parent [-]

I think they could make a good case for a prorated refund in either small claims or as a class action.

overfeed 4 hours ago | parent | prev [-]

Equally, customers are not entitled to make set the terms, or pricing decisions for businesses. They can always move their custom elsewhere if they disagree with ToS or pricing.

sowbug 4 hours ago | parent [-]

Of course. That's why I personally don't use an ad blocker. I just close the tab if it's too annoying.