I also feel that digital companies get away with “no human representatives”. I should always have access to a human. It should be law. It will screw over a lot of companies and I am all for it since they don’t know what service looks like if it looked them in the eyes.

▲

AlienRobot 2 hours ago | parent | next [-]

I heard this being described as an "accountability sink." A system designed in such way that when something bad happens, there is nobody to be held accountable. It feels pervasive in the modern world.

▲

casenmgreen 2 hours ago | parent | prev [-]

Having this problem with Amazon right now, trying to get a GDPR deletion done.

▲

jll29 an hour ago | parent [-]

The rule for not replying to GDPR requests (e.g. sent by registered letter) holds within a month: the maximum fine for this is 4% of last years total revenue or 20 mio €, whichever is the larger number.

For US companies use their (typically Dublin) European HQs.

	▲	Nextgrid 38 minutes ago \| parent [-]
		> the maximum fine for this is 4% of last years total revenue or 20 mio €, whichever is the larger number. The maximum fine wasn't even achieved by Facebook, after years and many blatant GDPR cases. Do you really think someone is getting a fine for not replying to a subject access request in due time? If so I have a very good bridge to sell you, and that bridge has more probability to exist than Amazon getting any kind of GDPR fine for not acknowledging a SAR.