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lmz an hour ago

I'm sure if the "stinky users" have a support contract then someone will be happy to look at any kind of report and try to triage or reproduce. Otherwise the least they can do is figure out Bugzilla signup.

mikkupikku an hour ago | parent [-]

> I'm sure if the "stinky users" have a support contract then someone will be happy to look at any kind of report

I'm sure you know that's not true. I'm sure you know that developers hate taking bug reports from users even when those users have support contracts.

lmz an hour ago | parent [-]

The case being discussed here is LibreOffice. Yes in general that is also true, but non paying users don't contribute anything. If they paid at least there's an expectation of fixes. Or at least the money can be used to hire a separate support team.