>Offering the option of a UI mimicking the familiar MS Office layout is not a difficult engineering problem. And if it makes users significantly more likely to switch, it should be a high priority to implement.

It's already there. It really feels like such criticisms are from people who haven't used it in 10+ years.

My experience is less than two years old. I have the impression that those who defend it have a UI taste that is stuck in the 2000s. The same people who also point at UIs that are barely usable and ugly from a modern perspective like Windows 2000 and say "this was the pinnacle of UI".

Well, if that's the case, I take (that part of) it back and I'll fire up Mint later to explore. Thanks. It wasn't an obvious option when I tried LibreOffice a few weeks ago, but maybe I should have explored further.