> Those things that you mentioned you can do it on the website

No, unfortunately some things can't be. There are venues that provide tickets exclusively via mobile applications, for instance.

Well fuck those venues. It's a small percentage. I've never run into one and I live in LA, a city with hundreds if not thousands of venues.

So you only get 98% of the world instead of 100%. That 98% is far more than the the 100% of 10 years ago. Everyone wants perfection when they've already got abundance.