Remix.run Logo
palata 6 hours ago

It does not surprise me that people choose the path of least resistance. I find it sad that they happily connect everything to Google/Apple.

What surprises me is that it is a "conversion killer". So if you ask people to create an account, it's sooooo very hard for them that they will just leave. And spend the next 30 minutes scrolling TikTok, I guess?

touristtam 5 hours ago | parent | next [-]

How many services do you have subscribed to? from simple PHPBB boards to very much official product and online shops? How do you manage all those username/password? The single point of failure of relying on Google/Apple is real, but so is the manual and laborious process to auth via email/password and the managment that goes with it.

palata 4 hours ago | parent [-]

I have 400 entries in my password manager. I manage them with my password manager. There is no single point of failure.

cetra3 3 hours ago | parent | next [-]

Isn't your password manager a single point of failure?

2 hours ago | parent | prev | next [-]
[deleted]
inquirerGeneral 2 hours ago | parent | prev [-]

[dead]

snayan 5 hours ago | parent | prev | next [-]

It definitely surprised me just how lazy humans are on average. The amount of effort people are willing to exert on sign ups, etc... The drop off with each additional field blew my mind.

bdcravens 5 hours ago | parent | prev [-]

Probably suggests that the service is less valuable to them than TikTok.

zbentley 2 hours ago | parent [-]

You'd be surprised. I've worked on a municipal/local-area webapp that launched with auth and a create-account form. Userbase in the low 100ks, a few interactions a year. It was an ordinary create-account form: name, address, email/phone, no payment info or government ID. The only alternative to this service--and I do mean only--was to go into a city office and wait in line/fill out forms. Failure to do either resulted in a fine (I forget how much; in USD it would have been less than $50 I'm pretty sure).

Before we added SSO, huge numbers of users would enter but never complete the signup flow. We assumed they were making the (baffling) choice to take time to go to an office and wait inline over filling out a web form. A year later, we added Google and Facebook login. Failures to finish signup dropped to almost zero (a lot of folks were still bailing out of the manual create-account form without finishing, but they were then falling back to Google/Facebook).

More surprising, that year the net number of signups (across web and brick and mortar) more than tripled.

People weren't choosing in-person over a filling out the create-account form. They were choosing to pay a fine instead of filling out the create-account form.

So ... I don't know about "less valuable than TikTok", but a lot of folks' decisionmaking sure is wild.