Another bad experience with OVH here. In fact not bad but catastrophic. They enabled 2FA without my consent and then demanded a signed letter on paper by post to let me back into my account. Their online customer service was beyond useless and the nightmare took weeks to resolve. This after I had been a loyal customer for years. Just when I was preparing to punish them by moving, my VPS went up in smoke at that fire in their Strasbourg datacenter. "Oops, our bad", went the email. Beyond parody. It's almost a surprise to me that this company is still in business.

With Hetzner now for several years without incident.