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WaitWaitWha 4 hours ago

This already happens every single time when there is a security breach and private information is lost.

We take your privacy and security very seriously. There is no evidence that your data has been misused. Out of an abundance of caution… We remain committed to... will continue to work tirelessly to earn ... restore your trust ... confidence.

hxugufjfjf 3 hours ago | parent [-]

What else would you see them do or say beyond this canned response? The reason I am asking is because people almost always bring up how dissatisfied they are with such apologies, yet I’ve never seen a good alternative that someone would be happy with. I don’t work in PR or anything, just curious if there is a better way.

_carbyau_ 3 hours ago | parent | next [-]

Lose money accordingly - fines, penalties, recompense to victims, whatever... - so they then take the seriousness of security into account.

Eisenstein 2 hours ago | parent | prev [-]

Not apologize if they don't actually care. An insincere apology is an insult.