These are very reasonable requirements .

These are just the requirements to claim treaty benefits . A little bit of research wouldn't hurt.

You have to fill out the Form-10f to claim treaty benefits for the reduction of withholding tax on services and royalties .

These are the requirements:

Tax Residency Certificate (TRC) (= extract from cantonal commercial register) • Non-Permanent Establishment Declaration (No PE Declaration) • Form 10F: If you are registered accordingly, Form 10F can be submitted online.

Source: https://www.s-ge.com/en/article/export-knowhow/2023-e-india-...

This is very unprofessional in my opinion how pocket base handled that issue as this is a perfectly reasonable request .

It's a similar to the W8-BEN non us resident aliens have to file .

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