I don't think the article was written by an LLM; it doesn't read like it, it reads like it was written by actual people.

My assumption is that one of the authors used something like Perplexity to gather information about what happened. Since Shambaugh blocks AI company bots from accessing his blog, it did not get actual quotes from him, and instead hallucinated them.

They absolutely should have validated the quotes, but this isn't the same thing as just having an LLM write the whole article.

I also think this "apology" article sucks, I want to know specifically what happened and what they are doing to fix it.