| ▲ | WesBrownSQL 4 hours ago | |
As someone who has been dealing with SOC 2, HIPAA, ISO 9001, etc., for years, I have always maintained copies of the third-party agreements for all of our downstream providers for compliance purposes. This documentation is collected at the time of certification, and our policies always include a provision for its retrieval on schedule. The problem is when you certify their policy said X and were in compliance, they quietly change that and don't send proper notification downstream to us, and captain lawsuit comes by, we have to be able to prove that they did claim they were in compliance and the time we certified. We don't want to rely on their ability to produce that documentation. We can't prove that it wasn't tampered with, or that there is a chain of custody for their documentation and policies. If I wanted to use a vendor that wouldn't provide that information, then I didn't use them. Welcome to the world of highly regulated industries. | ||