What the hell is this?? If the product has terrible issues, just leave! Why are you grovelling before a corporation, begging for fixes, when you have other options?

I totally understand why people want to buy the same phone as their friends and have a blue bubble and whatever; iPhone is not for me, but I get it. If it's meeting your wants and needs, then I'm genuinely happy for you. But I will never understand what binds someone to a product/company that's no longer meeting expectations. It's a product, a means to an end and nothing more.