Years ago, I tried the hot new Linux distribution. I tried to install a couple of popular packages, but they failed, due to lacking a dependency. I installed that dependency and it worked.

It's natural to file a bug report for this type of problem. I told them the missing dependency and assumed they'd make a minor adjustment and push out a fix for the buggy package. Instead, they closed the bug with a rude message about how it was a waste of everyone's time to file a bug report without an exact error message, and the buggy package just sat there.

They probably went on to become a SO mod, closing questions because they were duplicates of unrelated questions, but that's speculation.