I just assume that I’m on video, at any given time.

Not condoning it; just accepting reality.

> It is not there to help you

It’s like those “This call may be monitored for 'quality' purposes.” service calls.

You can bet, that if the recording helps the company, they’ll have it, but if it helps you, well, they didn’t record that call.

Gdpr helps with this. I've made a SAR in the past for a recording. It's up to them to decide if the penalty of me having it is worse than the risk of getting caught illegally deleting it after