Yes exactly.

Where the map does not represent the actual venue. Where every route leads to the gift shop. Where some displays are only in English. Where the flow between the rooms is non-intuitive. Where the audio guide is too loud/quiet and you cannot adjust the volume, or pause it during an item. Where there are mind-your-head bars in the way for no reason.

You call the lift (elevator) and it starts descending toward you, before stopping on the floor above (for far too long) then turning around.