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casey2 7 hours ago

The agent isn't trying to close the ticket. It's predicting the next token and randomly generated an artifact that looks like a hit piece. Computer programs don't "try" to do anything.

catigula 3 hours ago | parent | next [-]

Incorrect.

SpicyLemonZest 7 hours ago | parent | prev | next [-]

What is the difference, concretely, between trying to close a ticket and repeatedly outputting the next token that would be written by someone who is trying to close a ticket?

senordevnyc 7 hours ago | parent | prev [-]

I can't believe people are still using this tired line in 2026.