Yeah, I made a similar point about the tone of ChatGPT responses; to me, I can't imagine why someone would want less information when working and tuning an AI model. However, something tells me they actually have hard evidence that users respond better with less information regardless of what the loud minority say online, and are following that.

100%. Metrics don't lie. I've A/B tested this a lot. Attention is a rare commodity and users will zone out and leave your product. I really dislike this fact