| ▲ | apercu 4 hours ago | |
The KPI problem is systemic and bigger than just Gen-AI, it’s in everything these days. Actual governance starts by being explicit about business value. If you can’t state what a thing is supposed to deliver (and how it will be measured) you don’t have a strategy, only a bunch of activity. For some reason the last decade or so we have confused activity with productivity. (and words/claims with company value - but that's another topic) | ||