CMDX is where we did a LOT of offshoring pre-COVID. Ditto for folks in Baja to cover timezones.

Definitely a paycut compared to the US but still pretty great for MX. Timezones and cultural overlap were pretty good, and there was a vibe that the folks coming out of Universities in CDMX were genuinely good, compared to iffy paper tigers in the Indian call centers.

The TN visa was also attractive, since we could just bring them north for a rotation or two. The Mexican workers love it since there was a big pay bump, but also the expectation they could continue their job back in MX later; bring em up to the RDU or Austin, put em in a few leadership roles, and then have them run a unit in MX, or help coordinate other LATAM efforts.