I have great compassion for the people who sort these things out. It takes a lot of skill and experience to pick up the pieces of something like Github and get it working properly again. I'm sure it's exhausting having problem after problem, endlessly chasing down sev-0 bugs in production.

But I have nothing but disdain for the management that won't listen to those people.

It's time for some anonymous account or blog post try to share the insights on what the heck is happening, it's not normal, it can't be normal.