I'm building a safer Agent system for SMBs.

The biggest problem is internal knowledge and external knowledge systems are completely different. One reason internal knowledge is different it is very specific business context and/or it's value prop for the business that allows charging clients for access.

To bridge this gap, the best approach is to train agents to your use case. Agents need to be students -> interns -> supervised -> independent before they can be useeful for your business.

https://github.com/rush86999/atom . it's still in alpha.