That’s pretty wild. It absolutely makes sense that if you can, you would try to minimize rider (and driver) risk. I also agree I can’t see this ever being shown to a rider or driver. (that would expose them to other risk)

That said, this system is a double edged sword. It allows you to provide safer services to your customers but it paradoxically also exposes you to another risk. So even though on the whole this system prevents many instances of violence, when it misses and it results in violence, it can come back to bite you. Implied is that if they didn’t have this system more violence on their services would happen, but because they don’t measure driver risk score, they wouldn’t be as liable.