https://www.cbc.ca/news/canada/british-columbia/air-canada-c...

A disclaimer is, in my opinion, not enough.

As it shouldn’t be.

Will the company go out of their way to do right by customers who were led to disadvantageous positions due to the chat bot?

Almost certainly not. So the disclaimer basically ends up becoming a one way get out of jail for free card, which is not what disclaimers are supposed to be.