Wasn't the smart meter rollout ( and the poor choice of hardware etc ) a central government initiative. Octopus merely used their software agility to make the most of it.

ie not sure issues with the smart meters themselves is the fault of Octopus - as the meter standards are set centrally so they can still work if you switch supplier?

Back to another old adage,

"people who are really serious about software should make their own hardware"

▲

arethuza 2 hours ago | parent [-]

Octopus pressured us into getting smart meters and they're the folks I am speaking to to get the things to work so as far as I'm concerned they're on the hook.

Mind you, I couldn't help noticing that the meters themselves are owned by a leasing company... (there is a plate on each one explaining this).

	▲	DrScientist 2 hours ago \| parent [-]
		Again I think that's mostly the governments fault - they are setting mandatory smart meter rollout targets for the energy suppliers every year.