> No business is going to switch from a system that has armies of low-paid consultants to in house AI developed system

Are you sure about that? Because thats exactly what Klarna is doing/has done.

https://threadreaderapp.com/thread/1957789124930286065.html?...

> We realized 1 million context window is not enough to explain all facets of Klarna > Every new thread of AI is the same employee starting from scratch again. First day at the job.

Agents are limited. With you so far.

> This week we get a demo of a vibe coded frontend that is more beautiful and easy to use than any ticket management system I have seen

Again, totally matches my expectations. Agents totally make pretty stuff that looks like working software.

I just haven't drunk enough management wine to connect the dots and figure out these facts support a jira replacement.

It also gets me wondering, if Atlassian leaned more heavily into AI (More vibe coding, more agents, more layoffs) would they have been able to keep the Klarna contract?

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lelanthran 5 hours ago | parent | prev [-]

> Are you sure about that? Because thats exactly what Klarna is doing/has done.

That link does not say that they are switching away from a system that requires armies of consultants to implement.

AFAICT, they are switching away from Jira (Atlassian/confluence products). Those are not ERP systems.

Once again, I must point out that the these sorts of assertions reveal that the person making the assertion has never been involved in an ERP rollout, neither a big one nor a small one.

And, again, I reiterate, the only threat is to small players in the market, who don't have a community to hire from. Because to become a big player, you need to gain traction as a small player, and if every small ERP system can be replaced with an AI generated system, non single one is ever going to gain traction (Why pay $10/user/month for a basic system when you can have AI generate that for a once of fee and some employee time?)

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mschild 4 hours ago | parent [-]

Workday is not an ERP? Beyond that, they're effectively replacing major stacks of traditional SaaS tools with in-house ones. Considering the scale and complexity of what Klarna does and the regulations it has to follow across many different markts, I'd say its a valid concern. Now, I don't think SAP etc are going anywhere, especially in traditional businesses where most of the company is reliant on it, but it seems there is a way to do it.

That said, plenty of banks still run on mainframes and use COBOL.

https://www.salesforceben.com/klarna-salesforce-workday-part...

	▲	lelanthran 3 hours ago \| parent [-]
		Well lets see how it works out for them - they're ending the partnership for HR software in order to build their own, but they say they haven't built anything yet!