> Anthropic is entitled to their different opinion of course.

It’d be cool if Anthropic were bound by their terms of use that you had to sign. Of course, they may well be broad enough to fire customers at will. Not that I suggest you expend any more time fighting this behemoth of a company though. Just sad that this is the state of the art.

It sucks and I wish it were different, but it is not so different from trying to get support at Meta or Google. If I was an AI grifter I could probably just DM a person on Twitter and get this sorted, but as a paying customer, it's wisest to go where they actually want my money.