Doesn't seem like Microsoft managers care - it's not their core business, so any time anyone complains about issues with GitHub they probably think something along the line of "peasants whining again".

Must be nice to be a monopoly that has most of the businesses in the world as their hostages.

At one point Gitlab seemed like it wanted to compete, but then they killed all the personal and SMB plans, and now they’re just out of the picture for a lot of people. Their team plan is more expensive that GH’s enterprise plan.