I worked on a product that had to integrate with Salesforce because virtually all of our customers used it. It must have been a terrible match for their domain, because they had all integrated differently, and all the integrations were bad. There was virtually no consistency from one customer to next in how they used the Salesforce data model. Considering all of these customers were in the same industry and had 90% overlapping data models, I gave up trying to imagine how any of them benefited from it. Each one must have had to pay separately for bespoke integrations to third-party tools (as they did with us) because there was no commonality from one to the next.

One thing that's interesting is that their original Salesforce implementations were so badly done that I could imagine them being done with an LLM. The evergreen stream of work that requires human precision (so far, anyway) is all of the integration work that comes afterwards.