| ▲ | truekonrads 2 hours ago | |
The problem seems the sales model rather than the dongle: 1) a hardware and software solution implies that hardware will stop working at some point. Customers should understand it 2) you could sell them a new dongle every time support contract ends which is what I’ve experienced with Xways as an example. Even if you’re air gapped once a year usage data upload and new dongle seems fine. 3) why should users receive free upgrades and bug fixes? No software is bug free. Finally there are several brand protection shops that fight fakes and work well with Shopee, Lazada, Facebook etc. It’s not five dollars but they will take these down effectively | ||
| ▲ | lazide 2 hours ago | parent [-] | |
The model you are referring to works fine when the industry is expanding and/or legal entities turn over eventually. Which is not uncommon. It’s also one that is typically pretty good for customers that like to do an investment and then continue to reap benefits from it. The capitalization model. The ‘lease’ model (SaaS) is good for customers with highly variable licensing/software needs or that expect extremely high turnover, and prefer to see these costs as, essentially ‘cost of production’. The cash flow model. It does require a lot of trust, however, that when the lease comes up for renewal the fees won’t be usurious. Neither is necessarily wrong. A whole lot of folks are starting to realize the downsides of expenses coming out of cashflow though! And losing a lot of trust. | ||