The important bit is “trading net profits for user happiness”. Non-tech-savvy users aren’t complaining about Apple’s margins for apps, but about the things Apple is doing to degrade their experience in the name of profit. Namely excessive ads on the App Store, on System Settings, and on Apple Apps themselves such as Music and Wallet (F1).

Yeah but again that’s all here on HN. I have plenty of friends who are not on HN and I haven’t heard anyone ever complain about these things.