I feel like I’ve seen more and more people recently fall for this trick. No, LLMs are not “empathetic” or “patient”, and no, they do not have emotions. They’re incredibly huge piles of numbers following their incentives. Their behavior convincingly reproduces human behavior, and they express what looks like human emotions… because their training data is full of humans expressing emotions? Sure, sometimes it’s helpful for their outputs to exhibit a certain affect or “personality”. But falling for the act, and really attributing human emotions to them seems, is alarming to me.

There’s no trick. It’s less about what actually is going on inside the machine and more about the experience the human has. From that lens, yes, they are empathetic.