hah this is a great idea! sending email is such a common way to communicate and having agents with an inbox makes so much obvious sense. heh just don't let their addresses get out who knows how they'll respond to spam and phishing attempts.

This is a good point. We have anti-spam measures in place and allow users to configure allow/blocklists to mitigate attacks.

Can't wait for agents to change the code they are building to buy Amazon Point cards at Target and send the codes back.