Absolutely. It's one of my all time favourites stories and this is pretty much the reason why. I wish my users gave me such specific steps to reproduce!

▲

PunchyHamster 6 hours ago | parent [-]

What's my recent annoyance is that users will describe their problem in great detail if they are talking to LLM, yet same people make just as shit support tickets as before

	▲	moring 5 hours ago \| parent \| next [-]
		(1) disguise as an LLM to have them give better problem descriptions to you (2) provide an LLM for your users that lets you read their chat to understand their problem and: (3) try to understand why they are communicating differently to an LLM. Immediate replies? Different feelings knowing they don't talk to a human? Genuinely better help? Not getting treated as stupid? All or none of these may be true, but if it's consistent behaviour then there is a reason for it.
	▲	hiccuphippo 3 hours ago \| parent \| prev [-]
		I guess people won't feel judged or shamed for not knowing something from an LLM.