It is not completely wrong. It's situational. The attention span of the general public is short, exceptionally short when it's about something that doesn't directly affect the general public too.

General public: "OMG, I should boycott Apple because they are making some other businesses life hard, why?"

It's a very hard sale because all the general public sees is Apple phones are easy to use and friendly. Attempting to explain the complexities that occur in the background gives Apple power in the narrative that they are doing everything to keep you "safe".