> You constantly have to work around employees fulfilling online orders

To be fair I've noticed this in multiple supermarket chains the last few years. Although they aren't usually employees, they are instacart runners or whatever.

I go fairly often to a Sprouts grocery store and there are times I need to avoid multiple people clearly doing an Instacart run with 2+ carts full of items.

Shelves are often emptier than they used to be also at these times.

Walmart is particularly bad for this: The employees do the picking and they have giant carts that monopolize the aisle. You're stuck waiting for them to scan and bag 8-10 popular items before you can get in there and grab the one thing you need.

Having watched these people when I do my own shopping, it made me realise, if i ever needed get someone to shop for me, it wouldn't be on a busy weekend.