They don't have David Cutler to mow the lawns. I have worked in larger shops (smaller than MSFT but still large enough, almost 10K employees), and people in general are very forgiving about making mistakes. You would think it was a good thing, but what it shows was that no one cared and none took responsibility.

If youn put me in the starting lineup for an MLB team, I'd strike out every single at bat for the entire season, and it's wouldn't be a "mistake" on my part; I'm just fundamentally incapable of doing the job.

A mistake is something that happens when someone capable of doing the job well happens to not do it well in a specific instance (without ill intent, of course). If it happens often enough, the question should be whether it's a mistake or if they're not able (or not willing) to do the job as expected. I don't know that this is what's happening here, but the issues seem to be large and frequent enough to at least warrant a discussion.

There are fewer and fewer 'David Cutler' types and more and more 'Pavan Davuluri' types at Microsoft. Wonder if the blame is really down to AI or indeed a lack of attention to detail from a new kind of workforce.