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josfredo 2 hours ago

The person is inseparable from the root cause.

subscribed a minute ago | parent | next [-]

I hope you don't work in technology. If you do, I hope I never work with you.

Blameless post-mortems are critical for fixing errors that allowed incident to happen.

saikia81 2 hours ago | parent | prev | next [-]

I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.

stogot 16 minutes ago | parent [-]

In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)

Both can be pursued without immediately jumping to defending a crime

jcattle an hour ago | parent | prev | next [-]

In that case let's just shut down the FAA and any accident investigations.

It's not processes that can be fixed, it's just humans being stupid.

squibonpig an hour ago | parent | prev [-]

Then "root cause" means basically nothing