In a complex world the little things matter. We feel unimportant because we're little. But also remember one person cutting you off on your way to work can ruin your whole day. But similarly one person giving you a smile can turn it around. The little things matter because all the big things are made of a thousand small things. That's why it's so important. I'm not asking everyone to go do big things. I'm asking people to do little things. You have to treat people the way you wish they treated you, even when they don't. Do they deserve it? No. But do you?

A thing I've learned is that often when people are mad they're not mad at you. Maybe you're part of it, but usually you're just at the end of some long chain. It's easier to respond to anger when you realize this.