Isn't that Karl Marx's theory of alienation?

I believe that's more along the lines of being alienated from the work itself.

IE a potter sees the results of his work in the pots he creates.

A worker in an assembly line sees a small aspect of the pot creation and is separated from the end result.

Many of us will understand the joy of a personal project and the lack of joy in completing an issue ticket. It's generally good for one's mental health to have some kind of purpose behind their work.