Unironically yes. If you file a bug report, expect a Claude bot to mark it as duplicate of other issues already reported and close. Upon investigation you will find either

(1) a circular chain of duplicate reports, all closed: or

(2) a game of telephone where each issue is subtly different from the next, eventually reaching an issue that has nothing at all to do with yours.

At no point along the way will you encounter an actual human from Anthropic.