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SCdF 8 hours ago

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before.

This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it.

I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a paying customer for years, because they injected gemini into gmail etc and I couldn't turn it off (only those on the most expensive enterprise plans could at the time I left).

To be clear I am someone that uses AI basically every day, but the non-consent is still frustrating and dehumanising. Users–even paying users–are "considered" in design these days as much as a cow is "considered" in the design of a dairy farm.

I am moving all of the software that I pay for to competitors who either do not integrate AI, or allow me to disable it if I wish.

everyday7732 5 hours ago | parent | next [-]

To add to this, it's the same attitude that they used to create the AI in the first place by using content which they don't own, without permission. Regardless of how useful it may be, the companies creating it and including it have demonstrated time and again that they do not care about consent.

mjparrott an hour ago | parent [-]

How can you get a machine to have values? Humans have values because of social dynamics and education (or lack of exposure to other types of education). Computers do not have social dynamics, and it is much harder to control what they are being educated on if the answer is "everything".

thatguy0900 38 minutes ago | parent [-]

Maybe if we can't build a machine that isn't a sociopath the answer should be don't build the machine rather then oh well go ahead and build the sociopaths

chrisjj 5 hours ago | parent | prev | next [-]

> I left Google Workspace, as a paying customer for years, because they injected gemini into gmail

I wonder if this varies by territory. In UK, none of the Gmail accounts I use has received this pollution

> I am moving all of the software that I pay for to competitors who either do not integrate AI, or allow me to disable it if I wish.

The latter sounds safer. The former may add "AI" tomorrow.

SCdF 4 hours ago | parent [-]

I am in the UK. TBC this isn't a gmail.com email address, this is a paid "small business" workspace against a custom domain.

Eventually they backtracked and allowed (I think?) all paid customers to disable gemini, but I had already migrated to Fastmail so :shrug:

chrisjj 2 hours ago | parent [-]

Ah. My addresses are @gmail.com.

Perhaps the fact you paid got you marked as a likely gull :)

SCdF an hour ago | parent [-]

I think in that case you have even less ability to turn that stuff off? If it's not there for you yet, perhaps it's a slow rollout still?

haritha-j 7 hours ago | parent | prev | next [-]

> only those on the most expensive enterprise plans could at the time I left.

lol. so the premium feature is the ability to turn off the AI? That's one way to monetise AI I suppose.

FeteCommuniste 2 hours ago | parent [-]

Hahaha. It's like a protection racket for the new age.

"Nice user experience you got there. Would be a real shame if AI got added to it."

dwedge 8 hours ago | parent | prev | next [-]

Even WhatsApp has it in the search bar

jasode 7 hours ago | parent | prev | next [-]

>I disagree: in as much as I have noticed this far more with AI than any other advancement / fad

I agree with gp that new spam emails that override customers' email marketing preferences is not an "AI" issue.

The problem is that once companies have your email address, their irresistible compulsion to spam you is so great that they will deliberately not honor their own "Communication Preferences" that supposedly lets customers opt out of all marketing emails.

Even companies that are mostly good citizens about obeying customers' email marketing preferences still end up making exceptions. Examples:

Amazon has a profile page to opt out of all email marketing and it works... except ... it doesn't work to stop the new Amazon Pharmacy and Amazon Health marketing emails. Those emails do not have an "Unsubscribe" link and there is no extra setting in the customer profile to prevent them.

Apple doesn't send out marketing messages and obeys their customers' marketing email preferences ... except .. when you buy a new iPhone and then they send emails about "Your new iPhone lets you try Apple TV for 3 months free!" and then more emails about "You have Apple Music for 3 months free!"

Neither of those aggressive emails have anything to do with AI. Companies just like to make exceptions to their rules to spam you. The customer's email inbox is just too valuable a target for companies to ignore.

That said, I have 3 gmail.com addresses and none of them have marketing spam emails from Google about Gemini AI showing up in the Primary inbox. Maybe it's commendable that Google is showing incredible restraint so far. (Or promoting Gemini in Chrome and web apps is enough exposure for them.)

lelanthran 6 hours ago | parent | next [-]

> That said, I have 3 gmail.com addresses and none of them have marketing spam emails from Google about Gemini AI showing up in the Primary inbox.

That's because they put their alerts in the gmail web interface :-/

"Try $FOO for business" "Use drive ... blah blah blah"

All of these can be dismissed, but new ones show up regularly.

chrisjj 5 hours ago | parent | prev | next [-]

> Maybe it's commendable that Google is showing incredible restraint so far.

Or the Gmail spam filter is working.

plagiarist 3 hours ago | parent | prev [-]

> Apple doesn't send out marketing messages and obeys their customers' marketing email preferences ... except .. when you buy a new iPhone and then they send emails about "Your new iPhone lets you try Apple TV for 3 months free!" and then more emails about "You have Apple Music for 3 months free!"

That's "transactional" I'm sure. It makes sense that a company is legally allowed to send transactional emails, but they all abuse it to send marketing bullshit wherever they can blur the line.

chrisjj 2 hours ago | parent [-]

How is it transactional in any way? It looks to me like post-transaction upsell, pure and simple.

duskdozer 26 minutes ago | parent | next [-]

It's not, but it's their justification

plagiarist 40 minutes ago | parent | prev [-]

I 100% agree with you, but it seems like the courts do not. Even while they were functioning.

mjparrott an hour ago | parent | prev [-]

Imagine making this argument for other technologies. There is no opt-out button for machine learning, choosing the power source for their datacenters, the coding language in their software, etc. Conceptually there is a difference between opting out of an interaction with another party vs opting out of a specific part of their technology stack.

SCdF an hour ago | parent [-]

The three examples you listed are implementation details, so it's not clear if this is a serious post. Which datacenter they deploy code in is (other than territory for laws etc, which is something you may wish to know about and pick from) an implementation detail.

A better example would be: imagine every single operating system and app you use adds spellcheck. They only let you spell check in American[1]. You will get spell check prompts from your Operating System, your browser, and the webapp you're in. You can turn none of them off.

[1] in this example, you speak the Queen's English, so spell color colour etc

thatguy0900 25 minutes ago | parent [-]

Unrelated but interesting to think about terms like "queens English" now that the queen is gone. Will we be back to kings English some day? I suppose the monarchy might stay too irrelevant to bother changing phrases.