>Giving a honest answer can just anger people, to the point they sue.

Again, I'm kind of on a 'suck it dear company' attitude. The reason they ban you must align with the terms of service and must be backed up with data that is kept X amount of time.

Simply put, we've seen no shortage of individuals here on HN or other sites like Twitter that need to use social media to resolve whatever occurred because said company randomly banned an account under false pretenses.

This really matters when we are talking about giants like Google, or any other service in a near monopoly position.

You mean actually enforce contracts? What sort of mad communist ideology is this?!

(/sarcasm)