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nmcfarl 3 hours ago

This is not always a bad thing. The example I always use of why it’s good that Amazon has knock off parts, is a Jacuzzi heating element.

Amazon has them for $30, but has none of the legitimate item which are only sold through a dealer network and dealers charge the OEM price of $285 bucks plus shipping. It’s not quite the same part – cause dealers only sell a larger unit that includes the heater - you can’t buy the actual part number except via a knockoff.

Add to this that the Jacuzzi part - for my model at least - has a reputation of just dying at two years plus one day, while the Chinese parts frequently last 3-5 years.

In the end, you save yourself quite a lot of money, and time by replacing less frequently, by buying the knock off. And where I live, you couldn’t get the knock off otherwise.

The important thing of course is to know that you’re getting a knock off, and have made that choice in intentionally. Your story does suck - and there can be lots of reasons both good and bad to make a knock off.

TuringNYC 2 hours ago | parent | next [-]

>> Amazon has them for $30, but has none of the legitimate item which are only sold through a dealer network and dealers charge the OEM price of $285 bucks plus shipping. It’s not quite the same part – cause dealers only sell a larger unit that includes the heater - you can’t buy the actual part number except via a knockoff.

Possibly the reason the OEM price is so high is because it is backed by huge liability insurance (e.g., you get into a Jacuzzi and get electrocuted). I'd pay for that assurance. By assurance, not that I get a payout, but rather the company has sufficient QA to avoid a payout.

NoMoreNicksLeft 2 hours ago | parent [-]

>By assurance, not that I get a payout, but rather the company has sufficient QA to avoid a payout.

They also have sufficient insurance that a payout doesn't tank their company. I don't think their risk avoidance translates into your risk avoidance.

TuringNYC an hour ago | parent [-]

>>By assurance, not that I get a payout, but rather the company has sufficient QA to avoid a payout. > They also have sufficient insurance that a payout doesn't tank their company. I don't think their risk avoidance translates into your risk avoidance.

The insurance company doesnt want a payout though -- they will ensure certain certifications. Also, insurance companies will not payout (and hence bankrupt the company) in cases of fraud or gross negligence.

The system is not perfect, but it exists to align interests.

maxerickson 17 minutes ago | parent | prev | next [-]

Mislabeled parts is in fact always a bad thing.

Being able to source a non OEM replacement is different than that.

JKCalhoun an hour ago | parent | prev [-]

Yeah, and when you buy the knockoff, buy two.