If they already have an IT department, they already have the staff to take care of this additional workload (after a bit of training). How much difference is there really in repairing a "repairable" phone and a computer? Not much really as "repairing" a computer is often just fiddling with the software and / or just about changing an easily available and "standardised" parts. (When was the last time any of us saw any IT department doing actual board level servicing to repair a computer?) It will be the same with the Fairphone too (Fairphone makes it easy to change the battery, the board and the display screen).