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pugdogdev 2 hours ago

Maybe, This has a lot of different opinions, In SaaS, I can understand why you would give this trial version. You can improve the onboarding and user progress tracking in the tunnel. Making rapid updates and improving the onboarding process. But for Mac apps that nothing is tracked or sent to my server, I have no idea what the user is doing or not doing with the app, I can't roll out fast updates or even force users to get the newest version So I won't be able to really improve it. Maybe in my future Saas I will have some kind of trial. But for now, I will stay with this model. Anyway, thank you so much for the feedback, Super appreciated!

eps 2 hours ago | parent [-]

I was speaking from experience selling single-fee end-user Windows apps for about a decade. Trials are basically a must as virtually no one would pre-buy to test.

Perhaps on Macs it's different, or maybe it's due to your price point, but still your approach automatically drives away a large swath of potential, but cautious buyers, or those who don't want to be bothered by the refund process. Your pitch is "here is some good stuff, and here are the hurdles if you want to test it".