i made an account on shimmer when you launched and even tried it out. i have made multiple requests to your nonexistent support to delete it and it all goes into a dustbin apparently. very subpar experience that makes me not trust at all how you'd handle my data.

sorry that it hasn't been done yet! we generally attend to these pretty quickly. If you sent it to support, it may have been buried. I can look into it though. Can you send an email to privacy@shimmer.care?