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jillesvangurp 5 hours ago

I'm currently in the middle of restructuring our website. 95% of the work is being done by codex. That includes content writing, design work, implementation work, etc. But it's a lot of work for me because I am critical about things like wording/phrasing and not hallucinating things we don't actually do. That's actually a lot of work. But it's editorial work and not writing work or programming work. But it's doing a pretty great job. Having a static website with a site generator means I can do lots of changes quickly via agentic coding.

My advise to tech writers would be to get really good at directing and orchestrating AI tools to do the heavy lifting of producing documentation. If you are stuck using content management systems or word processors, consider adopting a more code centric workflow. The AI tools can work with those a lot better. And you can't afford to be doing things manually that an AI does faster and better. Your value is making sure the right documentation gets written and produced correctly; correcting things that need correcting/perfecting. It's not in doing everything manually; you need to cherry pick where your skills still add value.

Another bit of insight is that a lot of technical documentation now has AIs as the main consumer. A friend of mine who runs a small SAAS service has been complaining that nobody actually reads his documentation (which is pretty decent) and instead relies on LLMs to do that for them. The more documentation you have, the less people will read all of it. Or any of it.

But you still need documentation. It's easier than ever to produce it. The quality standards for that documentation are high and increasing. There are very few excuses for not having great documentation.